Responsible Gaming

At Zoccer, we prioritize the well-being and safety of our players. We strive to create a balanced and enjoyable experience for all users while promoting responsible gambling practices.

Safe and Balanced Gaming Habits

Gambling should be treated as entertainment rather than a means of generating income. It's essential to maintain a healthy balance between gaming and other aspects of life. Set realistic expectations, acknowledge the odds, and understand that losing is an inevitable part of any game.

Budgeting for Fun

Allocate a specific amount for gaming each session or month, and stick to it. Never bet more than you can afford to lose. Remember, it's okay to walk away from the table if you're on a losing streak.

Deposit, Loss, Wager, and Session Limits

We offer various tools to help you manage your gaming experience:

• Deposit Limits: Set daily or monthly deposit limits to prevent excessive spending.
• Loss Limits: Establish maximum loss thresholds for individual sessions or periods.
• Wager Limits: Control the amount wagered per bet to minimize potential losses.
• Session Limits: Define time limits for gaming sessions to ensure regular breaks.

You can adjust these settings in your account settings. We also provide reality checks and time reminders, which are discussed below.

Reality Checks and Time Reminders

Take a break from gaming with our:

• Reality Checks: Receive periodic notifications about your gaming activity, wins/losses, and the amount of time spent.
• Time Reminders: Set alerts to remind you when it's been 60 minutes or more since your last deposit.

These tools will help you maintain a balanced experience and ensure responsible play.

Cooling-Off Periods and Self-Exclusion

If needed, take a temporary break from our platform using our cooling-off period:

• 1-hour Cool-down: A brief time-out for 60 minutes.
• 24-Hour Cool-down: More extensive pause to re-evaluate your gaming habits.

For more severe cases or if you feel like you're losing control over your gambling, we offer self-exclusion options:

• 6-Month Self-Exclusion: Suspend account access for six months, allowing you time to reassess and improve.
• 12-Month Self-Exclusion: A longer suspension period for 12 consecutive months.

Please note that these restrictions are not reversible, and we will help you through the process of self-exclusion.

Account Verification and Age Restrictions

To ensure player safety:

• We verify age to prevent minors from accessing our services.
• Our account verification procedures guarantee accurate identification information.

Your protection is paramount.

Warning Signs of Problematic Gambling

While gambling can be an enjoyable pastime, recognize these warning signs if you're experiencing issues:

• Allowing gaming expenses to encroach on other important financial commitments or relationships.
• Engaging in behaviors like chasing losses or feeling pressured to gamble more than intended.
• Experiencing anxiety, tension, irritability, mood swings, or loss of interest in previously enjoyable activities due to excessive gambling.

If you notice any of these signs in yourself, please seek professional advice and support from organizations listed below.

Support Organizations or Professional Help Resources

In the event that you experience issues related to problematic gaming, consider reaching out:

• National Council on Problem Gambling (NCPG)
• Ontario Responsible Gaming Association (ORGA)

The above organizations offer advice, support, and guidance on maintaining a healthy relationship with gaming.